Welcome to Ipswich & District Citizens Advice Bureau.

On this website you can find out more about Ipswich & District CAB, how to contact us, online advice and information, volunteering at the CAB, and our campaigning and fundraising work.


NEW > THE 3DS – Disability + Disadvantage = Duty
Guide on what you need to know before signing a Jobseeker’s Agreement or Claimant Commitment if you have a disability or long-term sickness. Launched jointly by Ipswich CAB and ISCRE –
press release:
3Ds Project leaflet

VACANCIES are posted on the ABOUT US page

OUR OPENING TIMES & SERVICES

AdviceLine Number: (01473) 219777 

We are open for Suffolk County Council’s Local Welfare Assistance application requests on Monday, Tuesday, Thursday, Friday 10.00 am til 2.00pm. We cannot help with LWA applications on Wednesdays.

The Bureau is closed on the following days for staff and volunteer training: Friday 7 February, Friday 7 March, Friday 4 April, Friday 9 May, Friday 6 June, Friday 4 July, Friday 1 August, Friday 7 November

Monday

Advice Line
10am – 4pm
Assessments
10am – 2pm
Appointments
10am – 4pm
Outreach
N/A
Money Advice Clinic
N/A

Tuesday

Advice Line
10am – 4pm
Assessments
10am – 2pm
Appointments
10am – 4pm
Outreach
N/A
Money Advice Clinic
N/A

Wednesday

Advice Line
10am – 4pm
Assessments
10am – noon
Appointments
10am – noon
Outreach*
N/A
Money Advice Clinic
13.00 – 15.00

Thursday

Advice Line
10am – 4pm
Assessments
10am – 2pm
Appointments
10am – 4pm
Outreach*
N/A
Money Advice Clinic
N/A

Friday

Advice Line
10am – 4pm
Assessments
10am – 2pm
Appointments
10am – 4pm
Outreach
N/A
Money Advice Clinic
N/A

Saturday

Advice Line
N/A
Appointments
N/A
Outreach
N/A
Money Advice Clinic
N/A

 

 

Please note that the bureau is supported by local authority grants from Ipswich Borough Council, Suffolk County Council, and Babergh District Council. These grants are vital to maintaining the bureau’s work and service.


vcs logo
Ipswich and District Citizens Advice Bureau is an active member of Suffolk Congress and the Congress Organising Group.


Newsflash

For current vacancies at Ipswich & District Citizens Advice Bureau please see the About Us section of this website.

For press releases see our CAMPAIGNS page on this website

OUR AIMS

The twin aims of the Citizens Advice service are:

'To provide the advice people need for the problems they face, and to improve the policies and practices that affect people's lives'

If you have an enquiry

Step 1.

We will do an initial assessment by telephone (01473 219777) or you can drop-in for an assessment (at the times above). This is called a Gateway.

Step 2.

Following the Gateway Assessment and where an in-depth advice session is needed, a full appointment with an Adviser or Specialist Adviser will be made.

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