Ipswich & District Citizens Advice Bureau is a generalist advice service. We can give you free, confidential, impartial and independent advice and information on a wide range of subjects.

If you need advice or information and live in the Ipswich area, you can contact us by phone, in person or in writing.

CAB advice and information can also be found on the CAB Adviceguide website.

If you do not live in the area, the national Citizens Advice service website includes a post-code search for local bureaux in England and Wales as well as links to the relevant sites for Scotland and Northern Ireland.

It may be helpful to try other sources:

Other Useful Sites:-


Information Charter

This charter sets out the standards you can expect when we ask for, or hold, your personal information.

Please read the charter and contact us if you have any questions or concerns.

Information Charter


Our new adviceline number from 3rd August 2015 is 0300 330 1151

For current vacancies at Ipswich & District Citizens Advice Bureau please see the About Us section of this website.

For press releases see our CAMPAIGNS page on this website


The twin aims of the Citizens Advice service are:

'To provide the advice people need for the problems they face, and to improve the policies and practices that affect people's lives'

If you have an enquiry

Step 1.

We will do an initial assessment by telephone (01473 219777) or you can drop-in for an assessment (at the times above). This is called a Gateway.

Step 2.

Following the Gateway Assessment and where an in-depth advice session is needed, a full appointment with an Adviser or Specialist Adviser will be made.

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